Complete technical support for companies
Contact us and Get Free Consulting
The fastest way to grow your business with the leader in Technology
Complete technical support for companies
Contact us and Get Free Consulting
The fastest way to grow your business with the leader in Technology
Complete technical support for companies
Contact us and Get Free Consulting
The fastest way to grow your business with the leader in Technology

Join Our Team at NGBSS

Are you looking for an environment where your talent is valued and your work truly matters? At NGBSS, challenges are welcomed, initiative is encouraged, and innovation is at the core of everything we do.

We are a software development company focused on quality, efficiency, and timely delivery. Our reputation is built on strong values, a clear vision, and a commitment to delivering real value to clients around the world. Our goal is to become a benchmark in software development and IT services.

Who are we looking for?

Whether you’re just starting your career or have years of experience, we are looking for motivated individuals eager to learn and grow. We value:

  • Strong technical knowledge and analytical thinking
  • Team spirit and adaptability
  • Initiative, creativity, and a drive for improvement
  • Communication skills and a desire to build meaningful solutions

We seek individuals who can contribute to improving the efficiency and quality of our services—people who want to make a lasting impact through the projects they help build.

Why work at NGBSS?

  • Career growth and promotion opportunities
  • Diverse projects for international clients
  • A stable, modern, and performance-driven work environment
  • Recognition and rewards for outstanding performance

At NGBSS, we believe that people are the key to success. If you want to be part of a united, dynamic, and results-oriented team, send us your CV. You could be the next valuable addition to our team!

IT sales specialist

 

Location: Bucharest / London –
Department: Sales and Business Development –
Job Code: #2690

JOB DESCRIPTION:

  • Promoting the company’s services and solutions through online channels and direct communication with prospective clients;
  • Identifying and contacting companies that may benefit from NGBSS services;
  • Presenting the company’s IT services portfolio in a professional manner, tailored to each client’s business needs;
  • Conducting market research and identifying new business opportunities;
  • Developing and managing relationships with prospective clients and business partners;
  • Analysing competitors, market trends and potential areas for business growth;
  • Handling commercial enquiries and working closely with the technical team to prepare tailored proposals;
  • Managing the sales process from the initial contact through to contract completion;
  • Maintaining accurate records of contacted clients, submitted proposals and active business opportunities;
  • Contributing to the development of the company’s commercial strategy and strengthening its market presence.

REQUIREMENTS:

  • Good understanding of the IT industry, including software, hardware and technical infrastructure services;
  • Excellent communication, presentation and negotiation skills;
  • Professional attitude, diplomacy and a customer-focused approach;
  • Proactive mindset, persistence and strong results orientation;
  • Ability to organise, prioritise and manage multiple business opportunities;
  • Strong analytical and decision-making skills;
  • Good command of English, both conversational and professional;
  • Availability to communicate with clients from Romania and international markets;
  • Previous experience in sales, business development or IT services promotion is considered an advantage.

COMPENSATION AND BENEFITS:

The collaboration initially begins on a commission-based model for each successfully completed contract.
Individuals who consistently deliver results and demonstrate commitment, professionalism and the ability
to develop a strong client portfolio may be offered the opportunity to join the NGBSS team on a permanent basis.

A permanent employment package may include:

  • Competitive salary based on experience and performance;
  • Additional commission for successfully completed contracts and projects;
  • Performance-related bonuses;
  • Company vehicle, depending on the responsibilities of the role;
  • Company laptop and mobile phone;
  • Access to a diverse portfolio of IT services and solutions;
  • Clear opportunities for professional development and career progression within the company;
  • A professional, stable and performance-driven working environment.

We invest in professionals who create value, build strong commercial relationships and actively contribute
to the company’s growth. We are looking for reliable, motivated individuals interested in developing a
long-term professional collaboration.

Location: Bucharest / Ilfov –
Department: Technical / IT Support –
Job Code: #2691

JOB DESCRIPTION:

  • Installing, configuring and maintaining desktop computers, laptops and IT equipment;
  • Diagnosing and resolving hardware and software issues;
  • Installing and configuring operating systems, applications and peripheral devices;
  • Performing basic configuration and administration of LAN networks, Wi-Fi networks, routers and switches;
  • Providing technical support to users, both remotely and at client locations;
  • Configuring user accounts, email addresses, printers and shared resources;
  • Performing scheduled preventive maintenance for IT equipment;
  • Documenting technical interventions and updating the equipment inventory;
  • Working with the technical team on IT infrastructure implementation projects;
  • Travelling to client locations for installations, technical interventions and inspections.

REQUIREMENTS:

  • Good knowledge of hardware, software and Windows operating systems;
  • Basic knowledge of computer networks, TCP/IP, DHCP, DNS and Wi-Fi;
  • Experience in installing and configuring computers and peripheral equipment;
  • Good technical troubleshooting and problem-solving skills;
  • Reliability, responsibility and attention to detail;
  • Good communication skills and a customer-oriented approach;
  • Ability to organise and manage multiple technical requests;
  • Technical English proficiency;
  • Category B driving licence;
  • Previous experience in a similar position is considered an advantage.

ADDITIONAL ADVANTAGES:

  • Knowledge of Windows Server, Active Directory and Microsoft 365 administration;
  • Experience with MikroTik, Ubiquiti, TP-Link Omada or Cisco equipment;
  • Basic knowledge of Linux, virtualisation, backup solutions and IT security;
  • Experience in installing video surveillance and access control systems;
  • Certifications or studies in IT, electronics, telecommunications or electrical engineering.

BENEFITS AND COMPENSATION:

  • Competitive salary based on experience and technical skills;
  • Performance bonuses based on results and completed projects;
  • Company vehicle for travelling to client locations;
  • Company laptop and mobile phone;
  • Access to a wide range of IT equipment, technologies and projects;
  • Professional development and career advancement opportunities;
  • Professional, stable and results-oriented working environment;
  • Technical support and training for skills development.

We invest in reliable, committed and technology-driven professionals. We offer the
opportunity to work within a professional team and contribute to IT infrastructure,
technical support, security and system administration projects for business clients.

Location: Remote –
Department: Technical / IT Support –
Job Code: #2692

JOB DESCRIPTION:

  • Installing, configuring and maintaining desktop computers, laptops and IT equipment;
  • Diagnosing and resolving hardware and software issues;
  • Installing and configuring operating systems, applications and peripheral devices;
  • Performing basic configuration and administration of LAN networks, Wi-Fi networks, routers and switches;
  • Providing technical support to users remotely;
  • Configuring user accounts, email addresses, printers and shared resources;
  • Performing scheduled preventive maintenance for IT equipment;
  • Documenting technical interventions and updating the equipment inventory;
  • Working with the technical team on IT infrastructure implementation projects;

REQUIREMENTS:

  • Good knowledge of hardware, software and Windows operating systems;
  • Basic knowledge of computer networks, TCP/IP, DHCP, DNS and Wi-Fi;
  • Experience in installing and configuring computers and peripheral equipment;
  • Good technical troubleshooting and problem-solving skills;
  • Reliability, responsibility and attention to detail;
  • Good communication skills and a customer-oriented approach;
  • Ability to organise and manage multiple technical requests;
  • Technical English proficiency;
  • Previous experience in a similar position is considered an advantage.

ADDITIONAL ADVANTAGES:

  • Knowledge of Windows Server, Active Directory and Microsoft 365 administration;
  • Experience with MikroTik, Ubiquiti, TP-Link Omada or Cisco equipment;
  • Basic knowledge of Linux, virtualisation, backup solutions and IT security;
  • Experience in installing video surveillance and access control systems;
  • Certifications or studies in IT, electronics, telecommunications or electrical engineering.

BENEFITS AND COMPENSATION:

  • Competitive salary based on experience and technical skills;
  • Performance bonuses based on results and completed projects;
  • Company laptop and mobile phone;
  • Access to a wide range of IT equipment, technologies and projects;
  • Professional development and career advancement opportunities;
  • Professional, stable and results-oriented working environment;
  • Technical support and training for skills development.

We invest in reliable, committed and technology-driven professionals. We offer the
opportunity to work within a professional team and contribute to IT infrastructure,
technical support, security and system administration projects for business clients.

Location: Remote –
Department: Customer Support / Back Office –
Job Code: #2693

JOB DESCRIPTION:

  • Receive and manage customer requests via email, phone, online forms and other communication channels;
  • Register, classify and update customer requests in internal systems and CRM platforms;
  • Provide general information to customers and route requests to the appropriate departments;
  • Follow up on customer requests until resolution and maintain clear communication with the customer;
  • Update information related to customers, projects, requests and activities in internal systems;
  • Write and send emails, responses, notifications and administrative documents;
  • Organize and centralize documents and information required for back-office activities;
  • Collaborate with technical, sales and administrative departments to resolve customer requests;
  • Monitor deadlines and follow up on ongoing activities;
  • Follow internal procedures and maintain accurate and up-to-date records.

REQUIREMENTS:

  • Good written and verbal communication skills;
  • Good computer skills and ability to use common office applications;
  • Strong organizational skills and attention to detail;
  • Reliability, responsibility and punctuality;
  • Ability to work independently and manage multiple requests simultaneously;
  • Customer-oriented mindset and ability to quickly identify the appropriate solution or department;
  • Good writing and documentation skills;
  • Very good Romanian language skills;
  • Conversational and written English skills;
  • Previous experience in Customer Support, Back Office, Call Center, Office Administration or a similar role is considered an advantage, but is not mandatory.

NICE TO HAVE:

  • Experience using CRM, ticketing or helpdesk systems;
  • Previous experience in an IT, telecom, services, eCommerce or customer-oriented company;
  • Basic knowledge of IT services, websites, hosting, domains, email or online services;
  • Experience communicating directly with customers and managing customer requests;
  • Knowledge of Microsoft 365, Google Workspace or other collaboration platforms;
  • Experience organizing documents, databases and administrative activities.

OFFER – BONUSES AND BENEFITS:

  • Remote work;
  • Competitive salary based on experience and skills;
  • Performance-based bonuses;
  • Company laptop and phone, depending on the requirements of the position;
  • Access to modern work tools and platforms;
  • Professional development and career advancement opportunities within the company;
  • Opportunity to work with projects and services across multiple IT areas;
  • Professional, stable and results-oriented working environment;
  • Support and training for professional development.

A university degree in a specific field is not required. We are primarily looking for
a reliable, organized and detail-oriented person who can communicate effectively
with both customers and colleagues.

We invest in responsible and committed people. We offer the opportunity to work in a
modern environment alongside technical and commercial teams and to contribute to the
development and management of NGBSS customer relationships.

APPLY





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    If you want to increase your profit to your company and you need our services for your company please contact us.

    Over the time, our applications have provided client benefits like :

    • Improving business process efficiency

    • Increased growth in terms of top line as well as bottom line

    • Use of legacy applications over the internet

    • Monitoring and Improving workforce productivity
    • Improving ROI
    • Better client relationship and lower client support